Information Architect

in Washington DC, DC

Job #:273493

Practice Area: Creative

Date Posted: 04/15/2019

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Job Title:  Information Architect

Location:  Washington, DC

Industry:  Government & IT Solutions

Terms:  Contract


Job Title Job Summary:

Our client is looking for someone to be at the forefront of their website redesign and establish a strategy for a new system to support documentation and training for the Learning and Development Team.  They want someone to come in and pave the path for the rest of the team to follow.  You will be responsible for content strategy, information architecture and change management to create updates to the documentation.  This position requires collaborating with testers and developers as well as extensive experience with content authoring/management tools.

Job Title Job Responsibilities:

  • Implement a new information architecture and establish a content strategy for SRR’s system support documentation and training.
  • Establish and manage the change to best practices in the development, review, publishing, and ongoing maintenance of SRR’s support documentation and training.
  • Participate in the development of CRM and SES as an information architecture and content strategy SME.


Job Title Job Requirements:

  • Acquiring and implementing new content authoring/management tools and establishing relevant work processes and governance
  • Determining optimal strategies for content: organization, hierarchy, taxonomy, tagging, etc.
  • Launching a new knowledge portal to a broad, varied audience
  • Participating in agile software development process, supporting complex online systems
  • Managing a team, across departments, to develop and manage content
  • Non-profit or membership organization background



Job Key Words:

Information architecture, content strategy, user experience design, content management, card sorting, tree testing, vendor/contract management, ServiceNow CRM, Robohelp



Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  Not eligible, must work onsite with the team
  • Visa Sponsorship?  Not offered
  • Corp-to-Corp?  Not eligible


How to Apply:

For immediate attention please apply online


ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit To explore more job opportunities with ettain group, visit

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