Driving advancements in the provider & patient experience
Talent Solutions with a Passion for Healthcare
ettain health is led by business, technology, and clinical experts with deep expertise to support our customers in selecting, implementing, and optimizing their information technology investments. We are committed to providing customized solutions and connecting talent to meet critical needs of healthcare customers nationwide. We invest in knowing your facility, your team, and the culture paramount to your patient experience. With expertise across Epic, Cerner, MEDITECH (certified MEDITECH Expanse consulting firm), and other majors EHRs, ettain health is the partner you can trust to provide expertise and deliver and manage top talent across the full spectrum of healthcare IT projects.
Our Services
Today’s healthcare organizations face persistent demands to control costs, achieve efficiencies, and improve patient outcomes. As your trusted partner, ettain health offers a comprehensive portfolio of HIT performance-focused solutions, delivered across a flexible continuum of advisory, recruitment, and managed solutions.
Advisory Services
IT Strategy
• IT Strategic Plan Development
• Portfolio Roadmap and Rationalization
• Governance Structure
Vendor Selection
• Align Technology with Organizational Strategic Plan
• Unbiased Evaluation Methodology
• Total Cost of Ownership Analysis
• Staffing Assessment and Cost Analysis
• Vendor Contract Advisory Services
Enterprise Implementation Services
Pre-Implementation Planning
• Vendor-Aligned Implementation Planning and Governance
• Alignment of Financial and Timeline Expectations
• Integrated Resource Planning
• Program Management
• Infrastructure Readiness Assessment and Remediation
System Design and Build
• Certified Build Analysts
• Current State Analysis
• Future State Design
• Workflow and Data Collection
• Custom Build
• Testing
Training
• Comprehensive Training Programs
• Training Project Management
• Classroom Training and e-Learning
• Experienced, Credentialed Trainers
• Innovative, Localized Training Programs
Activation & Go-Live Support
• Go-Live At-The-Elbow Support
• Help Desk & Clinical Service Desk
• Command Center Planning and Management
• Technical Dress Rehearsals
• Development of Super User Programs
• Cutover Planning
• Appointment Conversion and Abstraction
• Provider Personalization Labs
Optimization & Support Services
System Optimization
• Workflow Assessment and Optimization
• Increased Clinician Adoption
• Revenue Cycle Improvement
• Value-Based Process Improvements
• Streamlined Access to Data
• Organizational Change Management
Application Management & Legacy Support
• Production Application Help Desk and Maintenance
• Application Updates, Testing, and Deployment
• Full Legacy Application Support and Maintenance
• Assessment of IT Systems and TCO
• Roadmap and Plan for Rationalization and Decommissioning
• Archival, Integration and Retirement of Legacy Systems
The ettain health Advantage
Solid Reputation
We take great pride in our
long-standing, trusted customer relationships with a diverse base of healthcare providers.
Vendor Inclusive
We deliver deep clinical, financial, and technical expertise across all major EHR/HIS systems.
Proven Methodologies
Based on years of experience and lessons learned, we bring best practices and tailored methods to every project.
Experienced Team
We leverage 350+ experienced full-time health IT consultants and a talent pool of 3,000+ professionals.
Strong Culture
Everything we do builds on a commitment to do the right thing for our customers, our people, and our community.
Deep History
We bring a 25-year history of delivering critical solutions to our customers’ most demanding challenges.
Award-Winning Industry Leader
KLAS Rated in the following categories:
• Partial IT Outsourcing
• Go-Live Support
• HIT Implementation Leadership (Large)
• HIT Advisory Services
• HIT Staffing
Black Book Market Research (2018):
• Top HIT Consultant
• #1 Cerner Implementations
• #1 Go-Live Support
