CHARLOTTE, N.C. – February 6, 2020– ettain group, a leading national talent solutions company, announced today that they have won ClearlyRated’s Best of Staffing® Client and Talent Diamond Awards for the 9th consecutive year for providing superior service to their clients and candidates. ettain group received satisfaction scores of 9 or 10 out of 10 from 71.3% of their clients, significantly higher than the industry’s average of 24%. ettain group also received scores of 9 or 10 out of 10 from 67.5% of their placed job candidates, significantly higher than the industry’s average of 45%. With fewer than 2% of all staffing agencies in the U.S. and Canada earning the Best of Staffing Award, only 52% of the 2020 Best of Staffing winners earned the Diamond Award distinction, which means they won the award 5 or more consecutive years.
ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. The winners of this award truly stand out for exceeding client and candidate expectations.
“Through continued growth and expansion, ettain group remains committed to delivering an unparalleled experience with an ongoing goal of being the most respected and reliable company to our clients, contractors, employees, and the communities we serve. We value and rely on feedback from our customers and we are truly honored to be recognized for the level of service that is engrained in our culture,” said ettain group CEO Trent Beekman.
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About ettain group
ettain group is the Talent Solutions Company that delivers Recruitment Solutions and Managed Solutions in 5 practice areas: Technology, Healthcare IT, Digital, Professional, and Government. From discovery to execution, we help our clients successfully design, develop, and deliver critical technology and business initiatives, from providing individual resources, to staffing and managing programs and projects, to running entire recruitment processes. Founded in 1996, with nearly 5,000 employees and consultants currently at work, we offer opportunities across North America, with 25 offices located in 17 key markets. For more information, visit www.ettaingroup.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.
Sr. Marketing Communications Manager