Sr. Support Engineer

in Rockville, MD

Job #:269543

Practice Area: Not Yet Classified

Date Posted: 12/03/2018

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Job Title:  Sr. Support Engineer

Location:  Rockville, MD

Industry:  Financial/ I.T.

Terms:  Contract-to-Hire

 Job Summary:

We are seeking a Systems Engineer to join our top financial client in Rockville, MD. The senior support engineer will primarily support operations for AWS hosted platforms and some on prem systems for Market Regulation Technology.

The position presents an excellent opportunity to implement automation and apply other DevOps solutions. This includes development and application onboarding for the Auto-datafix framework, and regular involvement in operational enhancement development.

 Job Responsibilities:

  • Big data processing and meeting SLA (Service License Agreement) for critical systems
  • Support technologies include UNIX, Windows, Oracle, Postgres, MSSQL, AWS (EMR, EC2, S3, RDS), AWS CloudWatch, Batch Scheduling (JAMS), SQS etc…
  • Maintain, administer, and upgrade the batch tool’s software and AWS infrastructure (Windows server and MSSQL database).
  • Serve as backup administrator for JAMS batch scheduling tool.


  • Experience providing support for Linux/Unix systems.
  • Experience providing support for Windows systems.
  • Heavy scripting experience in Perl and Python is a MUST. (Our client has a very mature automated deployment pipeline for deploying applications through their development lifecycles. Scripting technologies are utilized to support those activities.)
  • Database experience with SQL and MSSQL for AWS and on-premise environment is a MUST.
  • Batch Scheduling experience is desired.
  • Experience in assisting customers (application teams) with operational issues triage and application deployment troubleshooting.
  • Knowledge of setup/provisioning of server environments (SDLC) in support of application releases. (Doesn’t necessarily include the actual development of servers. Focused on working with application teams to develop requirements, submission of those requirements to build teams, and follow-up until the servers are delivered. This includes reviewing log files, application servers/services.)
  • AWS experience is a MUST. (Our client heavily utilizes many services provided by AWS and is continuously evolving along with AWS innovation.)
  • Experience supporting applications in AWS at an enterprise level is desired. Specifically working with EC2, S3, RDS, EBS Volumes, ELB and Security Groups is a MUST.
  • Systems integration experience desired. (Our client has many integrated applications. This position will provide support to application teams for establishing connectivity between systems during design and development. This includes working with the network team for firewall support between systems as well as users and systems.
  • Experience with application deployment is desired. (Experience with automated deployment tools is a plus).
  • Standard work hours and occasional week end support is required.

Job Key Words:

  • Systems Engineer, Senior Support Engineer, AWS, Linux/Unix, Windows, Perl, Python

Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  Not eligible, must work onsite with the team
  • Visa Sponsorship? Yes, sponsorship is being considered
  • Corp-to-Corp? Yes, C2C candidates are being considered


How to Apply:

For immediate attention please apply online and send a text message or leave a voicemail for Jill DeStefano at 571-612-4589


ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit To explore more job opportunities with ettain group, visit

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